Refund policy
Returns & Refunds
We want you to feel confident ordering from Picture Covers. If something isn’t right, we’ll make it right.
Returns
We accept return requests within 30 days of delivery.
To start a return, simply contact us at returns@picturecovers.com with your order number and a brief note. In some cases, we may ask for a quick photo to better understand the issue and help resolve it faster.
Refunds
Once your return request is reviewed, we’ll guide you through the next steps.
Depending on the order, we may:
- Offer a replacement
- Provide a partial refund
- Request that certain items be returned before issuing a refund
If a return is required, we’ll provide instructions and details at that time.
Processing Time
Refunds are issued to your original payment method once the return is received and reviewed, or once a resolution is agreed upon. Please allow a few business days for the refund to appear, depending on your bank or card provider.
Condition of Items
Returned items should be in original condition. If items are returned used or damaged beyond normal handling, we may adjust the refund accordingly.
Our Approach
We keep things simple.
If something didn’t meet expectations, reach out—we’ll work with you to find the best solution.
Contact
For any return or refund questions, email us at: